(4.5 / 5)1522+ Ratings

Arthemis Clothing Reviews

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Overall Rating

4.5
2 Reviews
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About Arthemis Clothing

Arthemisclothing.com is a website that offers a variety of products and services for pet lovers. They have a range of items including harnesses, backpacks, custom products, pet clothes, collars, custom blankets, and other pet accessories. However, there have been some concerns raised about the quality and pricing of their products. Some customers have reported that the products are of standard Amazon quality, but are sold at a much higher price point. For example, they have cat backpacks priced upwards of $250 (USD), which are often on sale for $100 off. These backpacks have been compared to similar ones available on Amazon for around $50. Additionally, there have been complaints about their customer service, with some customers reporting issues with delivery and lack of response to support requests. It's important to note that these are individual experiences and may not reflect the experience of all customers.

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Arthemis Clothing Customer Reviews (2)

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David Parson
David Parson
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Feb 7, 2023
Lazzaro Moretti
Lazzaro Moretti
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Feb 4, 2023

Arthemis Clothing Customer’s Q&A

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Arthemis Clothing FAQs

FAQ

About arthemisclothing.com Prices and Cost?

Arthemisclothing.com is an online store that sells various products, including cat backpacks. The prices for their products can be quite high, with some items listed at upwards of $250 USD. However, they often have sales where these items are discounted by $100 or more. In addition to the discounted prices, they also offer a free cat harness and an extra 15-20% off as part of their promotional deals. Despite these seemingly attractive offers, there have been numerous complaints about the quality of their products and their customer service. Some customers have reported that the products they received were of standard cheap Amazon quality, not worth the high price point. There have also been instances where customers did not receive their orders despite being charged, and the company's customer service was unresponsive to their inquiries. Therefore, while the prices on Arthemisclothing.com may seem appealing due to the large discounts, the actual value and quality of the products, as well as the reliability of their service, have been called into question.

FAQ

What are some other products sold on Arthemisclothing.com?

Arthemisclothing.com offers a variety of products. Some of the items available include a Modern Backpack priced at $114.99, down from $179.99, and a Patterned Sweater for $29.99, reduced from $49.99. They also sell a Large Adventure Backpack for $124.99, discounted from $249.99. Please note that these prices and products were accurate at the time of the search and may have changed. For the most accurate information, please visit the website directly.

FAQ

About arthemisclothing.com Popular Products and Services?

Arthemisclothing is a company that markets its products and services primarily through its website. They offer a variety of items, with a focus on pet-related products. Some of their popular offerings include cat backpacks and pet sweaters. However, it's important to note that there have been numerous customer complaints regarding the quality of their products and their customer service. Many customers have reported that the products are of standard quality, similar to cheaper alternatives available on other platforms. There have also been instances where customers did not receive their ordered products. The company's return policy only allows for exchanges and store credit, which has been a point of dissatisfaction for some customers. Please exercise caution when considering purchasing from this company.

FAQ

What is the return policy of arthemisclothing.com?

At Arthemisclothing, they want you to have peace of mind when you choose to shop with them. They understand that ordering online can be intimidating and they want to make sure you know that they are here to help you from start to finish. However, please note that you are responsible for the shipping costs for the return of your item. They do not provide return labels. For more information, you can contact them at info@arthemisclothing.com. Also, make sure to double-check your address when you are entering your details on their contact information page.

FAQ

How long does it take to deliver an order from arthemisclothing.com?

The usual shipping time for orders from arthemisclothing.com is 10-20 working days for Canada, France, and the United States. For international orders, it can take up to 25 working days. Please note that due to COVID-19, the delivery of your order may be delayed. The shipping time will vary for each country depending on its measures to deal with the pandemic. If the shipping deadline is exceeded, you should contact the company at their provided email address.

FAQ

Can I track my order on arthemisclothing.com?

Yes, you can track your order on arthemisclothing.com. They have a dedicated page for tracking orders. You will need your Order Number, Email, or Phone Number to track your order. Shipping usually takes between 6-18 days. If the shipping deadline is exceeded, you can contact them at their provided email address. Please note that due to COVID-19, your order may be late. The shipping time will be different for each country depending on its measures to deal with this pandemic. Usual time of shipping for Canada, France, and the United States is 10-20 working days. International shipping can take up to 25 working days.

FAQ

arthemisclothing.com Return Policy?

At Arthemisclothing, they want you to have peace of mind when you choose to shop with them. They understand that ordering online can be intimidating and they want to make sure you know that they are here to help you from start to finish. If you need to exchange an item, you can send them an email at info@arthemisclothing.com for more details on how to proceed.

In terms of their shipping policy, all refunds are processed for the total amount paid for the item ordered, but please note that shipping charges are non-refundable. The shipping cost is $14.99 USD fixed for all products except all backpacks, and the shipping cost is $20 USD for all backpacks.

Please note that they are a Canadian company so it costs $100 to ship anything back. They do not have a US return address for returns and they are slow to respond at all.

FAQ

What is the Arthemis Clothing refund/exchange policy?

Arthemis Clothing offers exchanges for a credit on the store, however, refunds are not usually processed except in special cases. You need to contact info@arthemisclothing.com within 3 days of receiving your package if there is an issue with your order.
FAQ

Are there any circumstances where Arthemis Clothing won't deal with a refund or resend?

Arthemis Clothing won't process a refund or resend for orders marked as delivered by the national postal service, or for reasons such as incorrect/insufficient address, recipient unknown, or uncleared customs.
FAQ

What should I do if my item arrives damaged or defective?

If your item arrived in an unsatisfactory condition, you should contact Arthemis Clothing at info@arthemisclothing.com and provide photos of the issue. Depending on the circumstances, the company may offer a replacement or a full refund.

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